Banking
Back-office solution for servicing your loans and investments that includes products, processes, and workflow management.
Powerful features
Our goal is simple - we want to give financial service providers more time to focus on customers, risk, and growth while keeping the costs low.
Flows
The entire platform supports building up the processes depending on the business needs, the organization's goals, and specific legal requirements. The solution covers countless functionalities from which the processes can be framed. Although specific actions can be performed separately, the beauty of the system lies in the ability to create comprehensive interdependent workflows that can be started automatically or by the user.
It is like playing with legos - you have all the small pieces to create bigger parts by matching them together. This way you can build almost everything - your imagination is the only limitation. And our visual flowcharts not only give a good overview of the process but are also easy to manage - needed pieces are created, connected, and dragged to suitable places with few clicks.
Product configuration
The configuration layer is wide and allows customization depending on regulatory and business needs. It is possible to use the preset data fields or create customized ones, define field values, formats, and defaults, set up different financial products, use various fees, and differentiate interest and fee rates for different customer groups.
The system includes revolving credits, loans with fixed schedules, deposits, current accounts, investments, and solutions for merchants. All products have several configurations and schedule types, therefore you can build the products matching your business specifics and combine different fees with them. The system includes also previews and options for testing out what is prepared before taking it into use.
Payments and debt management
The supported payment solutions include functionalities for creating and receiving bank transfers, direct debits, cash, and card payments. For loan repayments, it is possible to configure the payment allocation to determine in which order the obligations are covered.
If the payments are not received on time, several tools for debt management are available. In addition to notifications, messages, and workflows for collecting the debts, there are options to sell or write off the loans, make changes in the repayment schedule, and refinance the loans. There's also the possibility of keeping records regarding payment promises, using external debt collection companies, and reducing penalties or other customer obligations.
Communication and documents
The functionality involves sending different types of messages (SMS, push notifications, postal letters, emails), preparing templates for that, and setting rules for sending them automatically, although a manual option is also supported. Several communication providers are integrated with the platform, and ready to be turned on. The templating options are wide and include attachments, contracts, or other documents, also for publishing in self-service. To prevent adding designs, headers, and footers each time, the template layouts can be used.
For contacting customers directly or performing other actions that need client holder involvement, the task functionality can be used. That enables configuring workflows for employees and automates client servicing processes.
Timeline and statistics
All actions performed in the system are stored and fingerprinted. Most of the data and the history of changes are visible on the platform. The Banking application includes overviews, timelines, and most important statistics presented in visual charts so there is no need to dig into the huge data tables to get the information needed. However, the solution works together with the analytical database where all the tiny details are also available.
The configurations are versioned and once the functionality is taken into use, the settings cannot be changed without making a new version and activating it after all needed amendments are made. Versioning takes only a few clicks, but ensures transparency and simplifies the audits.
Integrations
The main benefit of integration is providing critical available information quickly. This allows the business to take advantage of fast and more assertive decision-making. Our platform has integrations with different service providers including payment gateways, providers meant for collecting information for risk management and KYC, communication gateways, and the ones offering authentications and digital signing.
The solid list of global integrations available now for each category increases constantly. In addition, the integrations with a simple structure can be added by the user themselves. The different service providers' inquiries are unified in the system. Therefore, it is easy to take out needed values from the received request's result without any additional development.
Do you want to explore all features?
Our team will be happy introduce all features. Make sure if it’s a right fit for your business and book a demo.