Privacy Policy

We respect the privacy of our website visitors and are committed to protecting their personal information. This Privacy Policy explains what personal data is collected when you visit our website or send us your data based on information received from our website, as well as how that data is used, stored, and protected. This Privacy Policy applies only to visitors to our public website. Users of our SaaS (Software as a Service) platform are covered by a separate privacy policy available on the platform.

Privacy Policy

Privacy Notice for Website Visitors

This website, fintech-market.com, is operated by Fintech Market OÜ. The Privacy Policy informs website visitors about Fintech Market's policies regarding the collection, use, disclosure, and safeguarding of your personal information.

If you are a user of our SaaS platform, made available exclusively to organizations that have entered into a service agreement with us, a dedicated Privacy Policy applies, which is provided upon first login and is accessible within our platform environment.

Information We Collect

While using our website, you may provide us with certain personally identifiable information when submitting a contact form or communicating with us. We may collect the following categories of personal data through our website that you voluntarily provide to us:

  • Identifiers and communication data – your name, company data, and email address, when submitted via contact or demo request forms, or when sending them to us via email.

  • Technical data – device and browser information (such as operating system, device category, screen resolution, or browser type), approximate geographic data determined during the processing of network connection information (such as country, region, city), engagement data (such as page views, scrolls, clicks, video plays), and traffic source (like referrer, campaign info, or medium).

  • Usage data – detailed usage logs such as pages visited, time spent on site, click paths, and general interaction logs.

We do not collect sensitive personal data through this website.

We collect personal information through:

  • Forms you voluntarily complete, such as contact forms, demo requests, or job applications.
  • Emails you send to us to inquire about our services or job opportunities.
  • Cookies (see the Cookies and Tracking Technologies section below).
  • Website analytics tools for understanding how visitors interact with our website, such as Google Analytics.

How We Use the Data

We use the personal data we collect for the following purposes, including but not limited to:

  • Responding to your inquiries and providing the information or services you request
  • Improve the performance, usability, and content of our website and services
  • Analyze visitor behavior and improve marketing
  • Ensuring the security and technical functionality of the website
  • Sending you relevant updates and newsletters related to our services, where you have contacted us with an interest in our offerings (you may opt out at any time)

We do not use your personal data for automated decision-making, including profiling, that produces legal effects or similarly significant consequences. All decisions involving your data are reviewed and made by a human.

Responding to your inquiries and requests

When you contact us, whether through website forms, direct email, or other channels, we collect the personal data you provide (such as your name, email address, company name, and message content) to respond to your request. This may include:

  • Providing detailed information about our services, solutions, vacancies, or pricing.
  • Scheduling product demos or meetings.
  • Answering technical or business-related questions.
  • Assisting with pre-contractual discussions or service arrangements.
  • Continuing the communication thread as needed to fulfill your request or clarify follow-up questions.

We process this data based on our legitimate interest in responding to inquiries related to our business activities and, where applicable, to take steps prior to entering into a contract.

This information is used only for the purposes of addressing your request and is not shared with third parties. You may also receive occasional updates or relevant communications about our services as described in the Marketing Communications section below, with the ability to opt out at any time.

Website Functionality, Improvement, and Security

We process certain technical and usage-related data to ensure the secure and reliable functioning of our website, to improve its performance and usability, and to gain a better understanding of how visitors interact with it. This includes collecting information such as browser type, device characteristics, operating system, IP address, session logs, error reports, and navigation behavior.

This data helps us deliver the website correctly across devices and browsers, detect and prevent technical issues or unauthorized access, monitor performance, security, and availability, analyze aggregated visitor behavior to improve navigation, content, and design, as well as evaluate interest in our services and the effectiveness of communication channels.

This processing is based on our legitimate interest in maintaining and improving the security, functionality, and relevance of our website and services. Where legally required (e.g., for the use of non-essential cookies), we request your consent before collecting such data.

Marketing Communications

If you contact us to request information about our services, including via website forms or direct email, we may use the contact details you provide (such as your email address) to send you relevant updates, invitations, and newsletters related to our services. You will be given the opportunity to opt out of receiving such communications at any time, either by clicking the unsubscribe link included in each email or by contacting us directly.

We include this communication based on our legitimate interest in keeping prospective clients informed about our services. If you prefer not to receive these communications, you may opt out at any point. We do not share your contact details with third parties for marketing purposes.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. Our legal bases for processing your data include the following:

  • Consent for placing and reading analytics and statistical cookies.
  • Legitimate interests for ensuring website functionality and security (e.g., IP logs, access control), collecting anonymous usage statistics for technical improvement, responding to inquiries, and keeping prospective clients informed about our services (e.g., contact forms, demo requests, service updates with opt-out option, career-related questions not tied to a specific application).
  • Pre-contractual necessity for handling job applications submitted in response to specific employment opportunities or inquiries, as the processing is necessary to take steps at the request of the data subject before entering into an employment contract.

Data Sharing and Transfers

Your personal data submitted through our website is always stored on secure servers located within the European Economic Area (EEA). However, in certain circumstances, authorized employees of our company may access your data from outside the EEA. This may occur, for example, when employees are traveling for business purposes worldwide and need to respond to contact, demo, or job application requests.

Whenever such access occurs, we ensure that your data remains protected through additional safeguards like access controls, user authentication, and logging. Access to personal data is strictly limited to authorized personnel based on their job responsibilities. All users are authenticated with secure login credentials, and access is granted on a role-based principle. In addition, access is logged, and we maintain monitoring practices to detect unauthorized activity in accordance with our internal security policies.

We do not sell or share personal data with third parties for advertising. If you have any questions about how your data is protected, please contact us using the details provided in the Contact section.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

  • Demo requests, service inquiries, and other contact form data are retained for up to 36 months. This retention period reflects the typical length of service-related negotiations and follow-ups, which may extend over several months or even years due to the nature of the services we offer.
  • Job application data is retained for the duration of the recruitment process and may be stored for up to 12 months thereafter, including for the purpose of considering the applicant for future vacancies. If the applicant wishes for their data to be retained for a longer period, they may provide explicit consent for extended storage. Applicants may withdraw this consent and request deletion of their data at any time by contacting us via email provided in the Contact section.
  • Contact details used for sending newsletters are retained until the individual unsubscribes or requests deletion, whichever occurs first.

You may request the deletion of your personal data at any time by contacting us using the details provided in the Contact section.

Your Rights

You are entitled to the following rights regarding your personal data. These rights include:

  • Right of access – you have the right to request confirmation of whether we process your personal data and to access that data.
  • Right to rectification – you have the right to request the correction of inaccurate or incomplete personal data we hold about you.
  • Right to be forgotten – you may request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  • Right to restrict processing – you can request the restriction of processing of your personal data under certain conditions (e.g., if the accuracy of the data is contested or processing is unlawful).
  • Right to data portability – you have the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format. Where processing is based on your consent, and if technically feasible, you also have the right to request that we transmit this data directly to another data controller.
  • Right to object – you may object to the processing of your personal data on grounds relating to your particular situation, like the processing is based on our legitimate interests, and you feel your own rights and freedoms override those interests. This right includes the ability to object at any time to the processing of your personal data for direct marketing purposes (such as receiving our newsletters), by using the unsubscribe link in any marketing email, or by contacting us via the respective email.
  • Right to lodge a complaint – you have the right to lodge a complaint with your local data protection authority if you believe your rights under data protection laws have been violated.

The rights described above apply to individuals located in the EEA. If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.

Cookies and Tracking Technologies

We use cookies on our website to enhance functionality, security, and performance. Some cookies are strictly necessary for the operation and protection of the site, such as those used for both protection and security features (e.g., Google reCAPTCHA). These cookies may be set by third-party services, but are essential and do not require your consent.

Other cookies support analytics and lead generation (e.g., through Google Analytics and Leadfeeder). These help us understand how visitors interact with our website and improve our content and services. These cookies require your consent before they are set.

You can manage or delete cookies at any time through your browser settings; however, doing so may impact your experience or limit certain functionalities.

We do not use any tracking technologies other than cookies. While some cookies are placed under our domain (first-party cookies), certain third-party service providers may process the data collected. For more details, please refer to our Cookie Policy.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction, including secure hosting, limited access, and encryption in transit (HTTPS). Despite our best efforts to secure your personal data, no system can be completely immune to all risks. Therefore, while we use industry-standard safeguards to protect your information, we cannot guarantee absolute security.

If you have any questions about how we protect your personal data, please contact us using the details provided in this policy.

Our service may contain links to other sites. If you click on a third-party link or logo, you will be directed to that site. Note that we do not operate these external sites. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be communicated through notifications within this website. Therefore, we advise you to review this page periodically for any changes. Your continued use of our website or services after these changes take effect constitutes your acceptance of the updated policy.

Contacts

If you have any questions or requests related to this Privacy Policy, please contact us at dp@fintech-market.com.

Last Updated: August 18, 2026