Communication Gateway Application

Overview

Communication Gateway takes care of communication service provider management, blocking outgoing messages if needed, and keeping track of sent messages. The configuration layer allows including several communication providers to be used simultaneously or alternatively and switching them quickly in case of need. Therefore the messages with different importance and requirements for delivery can be handled by different providers depending on their diverse conditions offered.

The application works together with the Core system, where it is possible to configure the communication templates and set sending conditions and rules, like sender email addresses and allowed times for message sending.

The communication sending steps and statuses are tracked and available to users. The gateway saves detailed logs that can be analyzed for improving your services. The application allows blocking the messages providing various options for detecting the ones that should be affected by this functionality.